Frequently Asked Questions
Clear answers for a straightforward shopping experience.
How long does shipping typically take?
We process orders within 24 hours. Standard shipping usually takes 3-5 business days, while express options are available at checkout for 1-2 day delivery.
What is your return policy?
We offer a 30-day no-questions-asked return policy. Items must be unworn, unwashed, and in their original packaging with tags attached.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
Yes, we prioritize high-quality, durable fabrics that are ethically sourced. We believe in 'slow fashion'—creating pieces that are built to last rather than end up in a landfill.
Can I change or cancel my order after it's placed?
Because we aim for fast dispatch, you have a 60-minute window to modify or cancel your order. Please contact our support team immediately for assistance.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.